Terms for using GetFileURL
These terms explain how you may use GetFileURL to upload files, create URLs, run API workflows, manage expiry and deletion, and report problems.
- Reviewed by
- GetFileURL technical team
- Updated
- Service
- Upload files or import remote files to create public or signed URLs with expiry, deletion, API, and dashboard controls.
- Your role
- You must own or have permission to use the files you upload and the systems you connect.
- Our role
- We run the app, store files needed for URLs, enforce limits, and may remove access for abuse or risk.
What this page answers
You keep ownership of your files. You give GetFileURL permission to store and deliver them only as needed to provide the service.
- Reviewed by
- GetFileURL technical team
- Last updated
You are responsible for your account, workspace, and API keys.
GetFileURL is built for server-side apps, workers, and automation tools. Keep access credentials in places that are meant to hold secrets.
Sign-in
You must provide accurate account information and keep your sign-in method secure.
API keys
API keys must stay server-side or in a protected automation credential store. Do not put live keys in public code, browser code, screenshots, or shared logs.
Workspace access
Workspace owners and admins are responsible for who they invite, what keys they create, and what files their workspace uploads.
You keep ownership of your files and give us permission to host and deliver them.
When you upload or import a file, you allow GetFileURL and its service providers to store, process, and deliver that file as needed to provide the service.
Public URLs
A public URL can be opened by anyone who has the link until the file expires or is deleted. Do not treat a public URL like a private vault.
Signed URLs
A signed URL requires a delivery token and expires. The file can still be removed earlier through deletion.
Source copies
Keep your own copy of important files. GetFileURL is made for file handoffs, not as your only archive.
Do not use GetFileURL for harmful, illegal, or abusive files.
Public file URL services need clear rules because a URL can be shared quickly and fetched by other systems.
Blocked content
Do not upload malware, illegal content, stolen data, harassment, non-consensual intimate content, or content that violates another person's rights.
No access bypass
Do not use GetFileURL to bypass another service's access controls, hide abusive traffic, spam people, or overload the service.
Enforcement
We may block uploads, remove file access, delete files, restrict accounts, preserve records, or contact affected parties when needed to handle abuse or risk.
Paid terms apply only when a checkout, invoice, or signed order is accepted.
Some pages may describe plan direction or collect upgrade interest. Those pages are not a paid contract by themselves.
Plan limits
We may apply limits for file size, uploads, storage, bandwidth, retention, API keys, teams, and feature access.
Paid plans
If paid plans are offered, the price, renewal, taxes, refund terms, and cancellation terms shown at purchase or in a signed order will apply.
Service changes
We may change, pause, or remove features when needed to operate the product, improve safety, or follow the law.
Automations can fail, so keep backup copies and monitor important workflows.
GetFileURL connects files to other tools. Downstream APIs, automation builders, customer code, networks, and storage systems can all affect whether a workflow succeeds.
No promise of perfect service
The service can have downtime, errors, blocked uploads, delayed deletion, failed webhooks, or data loss. Keep backup files and retry logic for important workflows.
Liability limits
To the fullest extent allowed by law, GetFileURL is not responsible for indirect losses, lost profit, lost data, or downstream workflow failure.
Separate agreements
If you have a signed agreement with GetFileURL, that agreement controls where it conflicts with these terms.
Common questions
Who owns uploaded files?
You keep ownership of your files. You give GetFileURL permission to store and deliver them only as needed to provide the service.
Can I upload sensitive files?
Only if your own policy allows it. Public URLs are not a good fit for secrets. Use short expiry, signed delivery when available, and delete files after use.
Can my account or file be restricted?
Yes. We may restrict accounts or remove file access for abuse, risk, policy violations, unpaid use, or legal reasons.
How do I contact GetFileURL?
Email support@getfileurl.com for account or billing questions. Email abuse@getfileurl.com or use /report-abuse for harmful public file URLs.