Acceptable use with review gates visible.
Current policy is visible here, while unfinished legal, security, vendor, and Enterprise review work stays out of public claims.
- Reviewed by
- GetFileURL technical team
- Updated
- Status
- Placeholder pending policy review
- Report path
- Use /report-abuse or abuse@getfileurl.com with the exact URL
- Enforcement
- Delivery revocation, file deletion, account restriction, and audit evidence are supported paths
What this page answers
Use /report-abuse and include the exact URL, reason, and contact information.
- Reviewed by
- GetFileURL technical team
- Last updated
Public URL infrastructure needs clear abuse boundaries.
Do not upload or distribute illegal content, malware, stolen data, harassment, non-consensual intimate content, copyright-infringing material, or content that bypasses another service's access controls.
Malware and harmful files
Scanner rollout is fail-closed where configured, but no malware-free public claim is made before provider validation.
Sensitive data
Users should avoid uploading sensitive data unless their workspace controls, retention, and contract allow it.
Copyright
Rights holders should provide exact URLs and ownership context for review.
Abuse reports feed the operational review path.
Valid reports can trigger file review, delivery revocation, deletion tombstones, account restrictions, and admin operational notices.
Exact URL required
The fastest path includes the full GetFileURL or CDN URL.
Audit trail
Actions taken through admin workflows are recorded for accountability.
Customer impact
Operational notices and status updates are used when abuse actions affect broader service behavior.
Common questions
How do I report a file?
Use /report-abuse and include the exact URL, reason, and contact information.
Do you scan every file today?
Scanner interfaces exist, but provider behavior and claims remain gated by scanner validation.
Can a file be removed quickly?
Yes, the admin platform includes delivery revocation and purge queue paths.